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How the Outrageous United Airlines Incident Could Have Been Prevented

How the Outrageous United Airlines Incident Could Have Been Prevented

by Joseph Jaynes | Apr 17, 2017

This example of incompetence by United Airlines was preventable. Here are 4 steps all organizations should take for crisis prevention and management. You’ve probably seen or heard in the news recently the story about how the 69-year-old passenger on an overbooked...

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