How to Boost Government Diversity with Competencies

How to Boost Government Diversity with Competencies

“When we draw on the wisdom of a workforce that reflects the population we serve, we are better able to understand and meet the needs of our customers – the American people.” – U.S. Office of Personnel Management (OPM) Office of Diversity and Inclusion Our...
Improve Government Customer Service? Look to the Workforce

Improve Government Customer Service? Look to the Workforce

Every agency and department in the federal government has a core mission that is vital to its success. And to execute on those missions, government organizations must actively engage with the constituents they serve. To “sustain the health, diversity, and productivity...
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