Improve Government Customer Service? Look to the Workforce

Improve Government Customer Service? Look to the Workforce

Every agency and department in the federal government has a core mission that is vital to its success. And to execute on those missions, government organizations must actively engage with the constituents they serve. To “sustain the health, diversity, and productivity...
The Best of Disaster Management: 4 Lessons from Kilauea

The Best of Disaster Management: 4 Lessons from Kilauea

Business disruptions come in many forms. Do you have a business continuity plan in place? Here are four disaster management lessons learned from Kilauea to help you be prepared. Lava. Earthquakes. Carbon dioxide. Sulfur dioxide. Laze. Since the floor beneath the lava...
3 Keys to Successful Federal Leadership Development

3 Keys to Successful Federal Leadership Development

We need leaders at all levels of the federal government. As the economic, political and demographic landscapes shift, those leaders must thrive in an ever-changing, digitally connected and transparent world. Leadership development programs require attention to...
5 Important Skills for Strong Future Leaders

5 Important Skills for Strong Future Leaders

Need help identifying employees with the highest leadership potential? Let’s look at five important skills for strong future leaders. Adapting and driving a company vision. Inspiring innovation through collaboration. Creating a globally connected, flexible, diverse...